Meta has expanded its Meta Business Agent globally, enabling businesses to better engage with customers across Instagram, Messenger, and WhatsApp, according to CoinTelegraph. This move aims to streamline business communications on these popular platforms worldwide.

CoinTelegraph also reported that on the same day, Meta CEO Mark Zuckerberg acknowledged that the development of AI agents has not progressed as quickly as anticipated. This candid admission highlights the challenges even leading tech companies face in advancing artificial intelligence technologies.

For Japanese markets, where digital communication and AI integration continue to grow rapidly, Meta’s global expansion reflects an important step in enhancing customer interaction tools, potentially impacting local businesses leveraging these platforms for sales and marketing.