Employee sentiment towards artificial intelligence (AI) has seen a marked decline over recent years, according to Glassdoor reviews analyzed by The Decoder. Positive comments about AI dropped significantly from 81% in 2019 to just 43% today, reflecting growing concerns among workers.
The Decoder also highlighted a divide in perceptions based on job roles. While executives generally maintain a positive outlook on AI, employees in insurance claims roles express predominantly negative views, indicating varying impacts across industries.
For Japanese markets, where AI adoption in finance and insurance is accelerating, understanding these shifting employee attitudes is crucial for managing workforce adaptation and maintaining productivity in evolving sectors.