AI assistants Instinct and Meta’s Muse have introduced new features allowing users to make phone calls for practical tasks. According to TechCrunch, these AI agents can now handle calls to book restaurant reservations and cancel subscriptions, enhancing their utility beyond text-based interactions.
This update marks a significant step in AI assistant capabilities, moving closer to seamless real-world task execution. Both Instinct and Muse aim to simplify everyday errands by automating communication that typically requires human involvement.
For Japanese markets, where efficient customer service and automation are highly valued, such AI developments could influence how businesses integrate virtual assistants to improve user convenience and operational efficiency.