OpenAI has analyzed over 800,000 work-related ChatGPT messages and discovered that 43.5 percent of job-specific queries involve tasks outside the user's primary profession, according to The Decoder. This indicates a significant overlap in how professionals use AI tools to manage responsibilities beyond their core roles.
The trend is especially notable in small businesses, where employees often tackle specialized work without access to dedicated experts. This reflects a growing reliance on AI to fill skill gaps and streamline operations in resource-constrained environments, The Decoder reported.
For Japanese markets, where small and medium enterprises constitute a large part of the economy, these findings highlight the potential for AI like ChatGPT to support multitasking employees and enhance productivity across sectors.